UIT Alert: Blue Network (Television) Outage
Current Status
Blue Network (Television)
Resolution Statement
Actions and Root Causes
The Blue Network (Television) has been returned to normal service.
The outage was due to a failed power supply under the power plant.
Corrective and Preventative Measures
The power supply has been replaced.Affected Services
- Cougar Vision Network
Event Updates
It has been reported that a service affecting incident exists for the following services:
Blue Network
Blue Network (RF cable) is down in multiple buildings, Communication, Engineering, and MD Anderson definitely. Bayou City Interests, contractor has been notified and is in route. No ETA to diagnose and repair at this time.
ITAC is coordinating with administrators and support staff who are currently working on the problem, and assessing the scope and impact.
An update will be issued once additional information has been collectedThe contractor has completed initial recovery steps aligning and tuning the headend equipment. Readings are being taken at downstream distribution points.